Terms and Conditions
Effective Date: 18/06/2025
Welcome to https://eecdramnagar.in/ – the official online portal of Uttarakhand Peyjal Nigam, Ramnagar. This platform allows customers to conveniently pay their water bills online or access related services and information.
By accessing or using this website, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. Use of the Website
This portal is intended solely for the purpose of viewing water bill details and making online payments by registered users/customers of Uttarakhand Peyjal Nigam, Ramnagar.
You agree to use the website for lawful purposes only and in accordance with applicable laws and regulations.
2. User Responsibilities
You are responsible for maintaining the confidentiality of your login credentials and ensuring secure access to your account.
You agree to provide accurate and up-to-date information during any transaction or communication through the portal.
Any unauthorized access or misuse of the system may result in legal action.
3. Online Payments
The online payment facility is provided for the convenience of consumers. Payments can be made using debit cards, credit cards, net banking, UPI, or any other mode supported by our authorized payment gateway.
Once a payment is successfully processed, a confirmation receipt will be generated. Please keep this for your records.
https://eecdramnagar.in/ does not store your card or banking details. All transactions are processed securely via a third-party payment gateway.
4. Payment Confirmation and Disputes
If your payment is deducted but not reflected in your account, please contact the Peyjal Nigam Ramnagar office with proof of transaction (e.g., transaction ID, date/time).
Any disputes regarding billing amounts must be reported directly to the local office within a reasonable timeframe.
5. Refund and Cancellation Policy
As this service pertains to government utility payments, no cancellation or refund is permitted once a payment is successfully processed.
In case of double payment or technical errors resulting in excess payment, users must contact the Peyjal Nigam office with valid proof for resolution.
6. Limitation of Liability
While we strive to provide uninterrupted and error-free service, Uttarakhand Peyjal Nigam, Ramnagar is not liable for any direct or indirect damages arising from:
Service interruptions.
Technical issues on the user’s device.
Delay or failure in processing payments due to third-party gateway issues.
Loss of data or unauthorized access due to misuse of login credentials.
7. Intellectual Property
All content on this website (including logos, text, forms, and graphics) is the property of Uttarakhand Peyjal Nigam and protected under applicable copyright and intellectual property laws.
Unauthorized copying, reproduction, or distribution of any content is strictly prohibited.
8. Third-Party Links
The website may contain links to external services (e.g., payment gateways). These are provided for your convenience. We do not endorse or take responsibility for the content or services offered by those third-party websites.
9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be updated on this page.
Continued use of the website after changes constitutes your acceptance of the new terms.
10. Governing Law and Jurisdiction
These Terms shall be governed by the laws of India.
Any disputes arising out of or in connection with this website shall fall under the jurisdiction of the courts located in Ramnagar, Uttarakhand.
Contact Information
For assistance, feedback, or complaints, please contact:
Uttarakhand Peyjal Nigam – Ramnagar
Website: https://eecdramnagar.in/
Email: eecdujnramnagar@gmail.com
Address:Ramnagar
